If you have a complaint

If you have a concern about any aspect of our privacy practices, you can submit a complaint. This will be acted upon promptly. To make a complaint, please contact us via email at complaints@rifafx.com.

 

Risk Warning:

Trading Leveraged Products such as Forex and Derivatives may not be suitable for all investors as they carry a high degree of risk to your capital. Please ensure that you fully understand the risks involved, taking into account your investments objectives and level of experience, before trading, and if necessary, seek independent advice.

Currencies and CFDs are products subject to the margin system and may expose the investor to losses that exceed the deposits. Trading in these products may not be suitable for all investors, so please ensure that you fully understand the risks and obtain independent advice if necessary.

– Any analysis, opinion, comment, or any research-based material on this site is provided solely for educational and informational purposes, and is not intended to provide, recommend or invite to buy or sell under any circumstances, you should always seek independent advice in case Your sense of hesitation about your suitability to speculate in any market and your inability to assume the risks associated with it.

A trader should know that if the market continuously moves against their position, all deposited funds may be lost.

Please read the full risk disclosure statement.

We do not provide our services to clients from sanctioned countries.

 

Risk statement

An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in RIFA FX should seek their own financial or professional advice.

Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk.

You must be aware of the risks and be willing to accept them in order to invest in the markets. Don't invest and trade with money which you can't afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not.

You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of RIFA FX or any of its affiliates, directors, officers or employees.

 

Web Trading Risks

There are certain risks due to the nature of internet-based trading, including the failure of hardware, software, and internet connection.

Since we do not control internet providers, their equipment and technology, internet connection speed or reliability, configuration of your equipment or reliability of its connection, we cannot be responsible for communication failures, distortions, or delays when trading via the internet.

 

Stay Informed

RIFA FX may revise this Risk Warning, and any amendments will become effective upon publication on our Website. To stay informed, please check our Website rifafx.com regularly for updates and changes

 

 

 

Privacy Policy:

As part of our daily business operations we need to collect personal information from our clients and prospective clients in order to provide them with our products and services and ensure that we can meet their needs when providing these products and services as well as when providing them with the respective information.

If you have a complaint

If you have a concern about any aspect of our privacy practices, you can submit a complaint. This will be acted upon promptly. To make a complaint, please contact us via email at complaints@rifafx.com.

How We Use Your Information

We may use your personal information for the following purposes:

To provide and improve our services.

To process your transactions and manage your account.

To communicate with you about our services and promotions.

To comply with legal and regulatory requirements

To detect and prevent fraud, security breaches, and other illegal activities

To conduct research and analyze trends.

 

Information We Collect

We obtain this information in a number of ways through your use of our services including through any of our websites, apps, the account opening applications, our demo sign up forms, webinar sign up forms, subscribing to news updates and from information provided in the course of ongoing customer service communications.

We may also collect this information about you from third parties such as through publicly available sources. We also keep records of your trading behaviour, including records regarding the following.

We may collect the following personal information from you when you use our services:

Name, address, email address, and phone number.

Financial information such as bank account details, credit card information, and trading history.

Information about your trading preferences and behaviour.

Device and browser information, including IP address, operating system, and browser type

 

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. We cannot guarantee the security of your information.

Data Retention

We retain user data for a specified period, which may vary depending on legal requirements and business needs.

 

User Rights

You have the right to access, rectify, or delete your personal information. Please contact us for assistance with these requests.

 

Cross-Border Data Transfers

If you're using our services internationally, note that data may be transferred across borders to comply with data protection regulations like GDPR.

 

Children's Privacy

Our services are not intended for users under the age of 18.

 

Explicit Consent

We emphasize the importance of obtaining explicit consent from users for data processing activities, particularly for marketing communications.

 

Information Accuracy

Users are responsible for providing accurate information and updating it as necessary.

 

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website and services. You can disable cookies in your browser settings, but this may affect your ability to use our services.

 

Changes to this Policy

We may update this policy from time to time. We will notify you of any changes by posting the updated policy on our website.

By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy

 

 

Withdrawal & Refund Policy:

 

RIFA FX provides clients with a clear and transparent refund policy. In cases that the Clients are not satisfied with the Company’s service level and did not make trading, investing, conversion transactions, the Client can Request a refund. The Company offers a 100% refund within 2 working day of the original service deposit.

The request will be reviewed within 5 business days. By using our services, you agree to adhere to this policy. Please read this document carefully.

After one day, the deposit will no longer be Refundable and will be treated as normal withdrawal based on the existing withdrawal terms and conditions.

The Client agrees not to request for a refund or chargeback from its payment method provider at any time while or after using the Company’s services. Profits or losses received as a result of the Client’s trading activity cannot be subject to refund the request.

You must have a sufficient account balance to cover the withdrawal amount and any applicable fees.

If the origins of the Client’s funds and/or the whole activities are contrary to the Company’s Anti-Money Laundering Policy (AML Policy), the Company reserves unilateral rights to cancel transferring of funds (deposit or withdraw) and freeze the assets to refund them back.

A refund request can be made in cases in which the deposit fund is received from a third party bank account instead of from the client’s bank account In this case, the same method of payment used for the deposit will be used for the refund. The refund will be for the full amount, less any applicable fees or dues including but not limited to wire fees.

Delays may occur due to external factors, such as payment service provider processing times or holidays.

Refund and all other funding requests will be treated as WITHDRAWALS and will be processed using those methods and procedures as described in the Withdrawal Procedures.

Withdrawal requests should be made through our secure online portal client portal available on our website www.rifafx.com or through email from the Client’s email registered or verified by the company ‘RIFA FX’ or by contacting our customer support team.

Clients are responsible for any fees incurred during the withdrawal process by their payment service provider or bank.

 

 

 

AML KYC Policy:

(Anti-Money Laundering and Know Your Customer)

We are committed to combating money laundering and maintaining strict KYC procedures.

Each business unit and location within RIFA FX has implemented risk-based procedures designed to prevent, detect, and report suspicious transactions. These procedures aim to ensure compliance with AML regulations and safeguard the integrity of our financial system.

Efforts made to prevent money laundering, including transaction records, reports, and related documents, will be well-documented and retained. Comprehensive record-keeping is vital for regulatory compliance and internal auditing.

Terrorist financing may not involve the proceeds of criminal conduct, but rather an attempt to conceal the origin or intended use of the funds, which will later be used for criminal purposes.

In case of contact by law enforcement or regulatory agencies concerning this AML KYC Policy, all communication shall be directed to the AML Compliance Committee. We will fully cooperate with these agencies to support investigations and prevent money laundering activities.

This section details the reporting process when there's suspicion of money laundering or fraudulent activity, emphasizing the need for immediate written reporting.

Freezing Of Accounts

When funds are believed to be linked to criminal activity or fraudulent instructions, this section outlines the process for freezing accounts, ensuring compliance with regulatory requirements.

Risk statement:

An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in RIFA FX should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don't invest and trade with money which you can't afford to lose. forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not. You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of RIFA FX or any of its affiliates, directors, officers or employees.

RIFAFX FOREX BROKER LTD authorized by United Kingdom. Registration number: 15497846.

RIFA FX is owned and operated within the RIFAFX FOREX BROKER LTD.

 

 

 

 

RIFA FX Terms and Conditions for Inappropriate and Suspicious Activities

 

These terms and conditions outline the guidelines for dealing with inappropriate and suspicious activities associated with accounts on the RIFA FX platform. By using RIFA FX services, users agree to the following:

 

1. Definition of Inappropriate and Suspicious Activities

Inappropriate or suspicious activities include, but are not limited to:

 

Unauthorized or fraudulent use of an account.

Attempted or successful breach of RIFA FX security systems.

Money laundering or any illicit financial activity.

Market manipulation or abusive trading practices.

Using bots or automation to unfairly gain an advantage.

Sharing or spreading false, misleading, or harmful information.

Conducting activities that violate the law or infringe on third-party rights.

 

 

 

 

2. Monitoring and Investigation

RIFA FX reserves the right to monitor user activity on the platform. In the event of suspected inappropriate or suspicious activity, RIFA FX may:

 

Temporarily suspend or restrict account access pending investigation.

Request additional identification or documentation to verify account ownership or legitimacy.

Conduct a thorough investigation into the nature of the suspicious activity.

 

3. Account Suspension and Termination

If an account is found to be involved in inappropriate or suspicious activities, RIFA FX reserves the right to:

 

Suspend or terminate the account without prior notice.

Freeze or block funds associated with the account pending investigation.

Report the activity to relevant legal or regulatory authorities.

Forfeit any bonuses, rewards, or promotions associated with the account.

 

4. User Responsibility

Users are solely responsible for:

 

Ensuring their account is used for legitimate purposes.

Safeguarding their login credentials and maintaining account security.

Reporting any suspicious activity or unauthorized access to their account.

Complying with all applicable laws and regulations related to financial trading and currency exchange.

 

 

 

5. Consequences of Violations

Engaging in inappropriate or suspicious activities may result in the following consequences:

 

Permanent loss of access to the RIFA FX platform.

Confiscation of funds linked to illicit activities.

Legal action as deemed necessary by RIFA FX or regulatory authorities.

Financial penalties, including recovery of any losses incurred by RIFA FX or its users.

 

 

6. Appeal Process

Once an account is banned or terminated due to suspected inappropriate or suspicious activities, RIFA FX will not be able to reverse the decision. We are not responsible for any loss or inconvenience caused by the termination of the account. Users acknowledge that account suspension or termination decisions are final and cannot be appealed.

 

7. Changes to Terms

RIFA FX reserves the right to amend these terms and conditions at any time. Users will be notified of any changes through the platform or via email. Continued use of the platform after any modifications will constitute acceptance of the revised terms.

 

8. Indemnification

Users agree to indemnify and hold harmless RIFA FX, its affiliates, and its employees from any claims, losses, liabilities, or expenses arising from violations of these terms or the improper use of the platform.

 

By continuing to use RIFA FX services, users confirm they have read, understood, and agreed to these terms and conditions regarding inappropriate and suspicious activities.